For shits and giggles...

A woman in a supermarket was following a grandfather and his badly-behaving grandson. He had his hands full with the child screaming for candy, cookies, all sorts of things.

The grandpa was saying in a controlled voice: "Easy, William, we won't be long—easy, boy." The boy has another outburst and she hears the grandpa calmly say, "It's okay, William. Just a couple more minutes and we'll be out of here. Hang in there, son."

At the checkout, the little horror was throwing items out of the shopping cart. Grandpa said again in a controlled voice, "William, William, relax buddy, don't get upset. We'll be home in five minutes, stay cool, William."

Very impressed, she went outside to where the grandfather was loading his groceries and the boy into the car. She said, "It's none of my business but you were amazing in there. I don't know how you did it. That whole time, you kept your composure and, no matter how loud and disruptive he got, you just calmly kept saying things would be okay. William is very lucky to have you as his grandpa."

"Thanks," said the grandpa, "but I am William. This little bastard's name is Kevin.